Shipping Policy
Order Processing Times
My Store processes all orders within 1-3 business days following payment confirmation. Please note that processing may take longer during promotional events, holidays, or periods of high order volume. Orders placed on weekends or public holidays will begin processing on the next business day.
Delivery Timeframes
Delivery estimates vary depending on your chosen shipping method and destination. Typical delivery windows are as follows:
- Domestic orders within the United States: 5-10 business days
- International orders: 7-20 business days
Keep in mind these are estimates; actual delivery times may fluctuate based on external factors.
Shipping Charges
Shipping fees, when applicable, are calculated and presented during checkout before payment completion. The final cost depends on destination, package weight, size, and available delivery services.
Tracking Your Shipment
Once your order has shipped, tracking details will be sent via your order notification. Please allow 24-72 hours for tracking information to update after dispatch.
Customs and Import Fees
For international shipments, customs duties, taxes, or import fees may apply depending on local regulations in the destination country. Recipients are responsible for any such charges unless otherwise noted at checkout.
Potential Delivery Delays
Shipments may occasionally be delayed due to factors including but not limited to:
- Weather conditions or natural events
- Incorrect or incomplete delivery information
- Seasonal increases in shipping volume
- Customs processing or carrier issues
If your tracking information appears unusual or your package has not arrived within the expected timeframe, contact My Store for assistance via schnoorlachance@gmail.com.
Address Accuracy
Please verify your shipping details carefully before finalizing your order. My Store cannot guarantee changes to shipping information after the order enters fulfillment.